Content Services

CS Basics


Just Semantics? Content Services and the Demise of ECM?

Enterprise content management (ECM) software (sometimes referred to as content management systems, or CMS) emerged in the mid-nineties to manage disparate content types, from web content to internal e-documents, reports, and business records. So, when a document is rendered in various forms (e.g., web, electronic, print), only one file of ...

CS Overview


Eyes Wide Open – EFSS Benefits and Risks for Users

Teamwork in project management is key to successful project completion. Facilitated by information and communications technology (ICT), businesses with global footprints can strategize and collaborate ...

Content Services Articles

Understanding the RPA Opportunity

  Robotic Process Automation (RPA) is one of the buzzwords of the moment. RPA is an emerging form of business process automation technology based on the notion of metaphorical software robots or artificial intelligence (AI) workers. RPA is being used to automate manual tasks, where the manual task is “recorded”, ...
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RPG and AI – The Coming Governance Nightmare

  As a business or technology person, if you have not been inundated by discussions of Robotic Process Automation (RPA), Machine Learning (ML), and/or Artificial Intelligence (AI) over the last few years, then you might be hiding under the proverbial rock. While AI has undergone multiple boom and bust cycles ...
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Newer Cloud-Based approaches simplify Digital Preservation

  It wasn’t long ago—5-10 years—that long term digital preservation (LTDP) required a relatively expensive and complicated set of internal processes to store digital records needed for 10 years or more. Migrating digital images from older, proprietary file formats and maintaining records in industry standard, technology-neutral file formats while ...
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Content Services & BYOD Proceed with Caution

User-Owned Smartphones May Expose Confidential Information In today’s world of cloud storage, content services, and document sharing across large geographical distances and time zones, employees who use their private smart phones to share and collaborate on company-proprietary documents could put confidential data at risk. Using publicly available searches on the ...
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