What Skills Do Customer Experience Managers Need?
by firstname.lastname@example.org (Phil Britt) on November 8, 2019 at 5:39 pm
An effective CX program depends in no small part on having the right manager in place to lead the way.
How AI Is Transforming IT Service Management
by email@example.com (Matt Cox) on November 8, 2019 at 4:31 pm
The goal of AI technology is not to replace humans, because it can’t. It can, however, streamline processes, augment human roles, and […]
Conditional Formatting Comes to Google Data Studio
by firstname.lastname@example.org (Pierre DeBois) on November 8, 2019 at 3:49 pm
Conditional formatting is one way to help you monitor metrics and Google just introduced it to its popular dashboard.
'Tis the Season to Engage With Video
by email@example.com (Sanjay Sarathy) on November 8, 2019 at 2:22 pm
To cater to customers’ digital preferences, brands are looking to video as an increasingly popular “brand distribution” […]
Does Your Organization Need a Customer Data Platform?
by firstname.lastname@example.org (Kaya Ismail) on November 8, 2019 at 2:11 pm
What is a customer data platform (CDP), and why do brands need one now more than ever? We turn to industry experts to find the answers.
Content Silos: The Right Technology Is Half the Battle
by email@example.com (Kaya Ismail) on November 8, 2019 at 1:07 pm
What are content silos, and how can brands eliminate them for more efficient marketing and customer experiences?
DX Summit 2019 Attendees Share Customer Experience, Marketing Challenges
by firstname.lastname@example.org (Dom Nicastro) on November 7, 2019 at 4:52 pm
We caught up with four attendees of the DX Summit to discuss marketing and customer experience challenges.
How to Get Data on Your Audience’s Decision-Making Process
by email@example.com (Ahava Leibtag) on November 7, 2019 at 2:29 pm
What makes your audience tick — what compels them to purchase your product, schedule an appointment, request a quote, click […]
Notice: Undefined index: error_empty in /home/infogovw/public_html/wp-content/plugins/feedzy-rss-feeds/includes/admin/feedzy-wp-widget.php on line 244
New HIPAA Security Risk Assessment Tool incorporates NIST framework
by IG GURU on November 11, 2019 at 11:15 am
Version 3.1 of the HHS Security Risk Assessment (SRA) Tool features new functionality The post New HIPAA Security Risk Assessment Tool incorporates NIST framework appeared first […]
Penetration Testers Arrested in Iowa Causing Controversy
by IG GURU on November 8, 2019 at 11:57 am
Coalfire, a network penetration testing company, issued a press release regarding the arrest of their employees at an Iowa court house. The employees were authorized by the State […]
Throwback article is a good reminder on how mobile devices are vulnerable via Citizen Lab
by IG GURU on November 7, 2019 at 11:38 am
The Many Identifiers in Our Pockets The post Throwback article is a good reminder on how mobile devices are vulnerable via Citizen Lab appeared first on IG GURU.
AIEF Research Deadline Extended until Nov 30
by Andrew Ysasi, MS on November 6, 2019 at 11:24 am
CALL FOR RESEARCHERS – TOPIC: THIRD PARTY INFORMATION MANAGEMENT CONSIDERATIONS The post AIEF Research Deadline Extended until Nov 30 appeared first on IG GURU.
Hackers finding ways to exploit automotive software to overtake cars via Tech Republic
by IG GURU on November 5, 2019 at 11:07 am
This news is not new news to those who attend hacker cons, but it is important for car makers and auto suppliers to take cyber security seriously. Check out the article here or at […]
ARMA International & NetGovern to Launch Definitive Benchmarking of Information Governance Programs via ARMA
by IG GURU on November 4, 2019 at 11:18 am
Right before the conference ARMA announced a new benchmarking initiative for IG programs with NetGovern. Read the announcement on ARMA or PRNewswire The post ARMA International […]
Hacker education site – iR0nin – makes it easy for those interested in cyber security to get started
by IG GURU on November 1, 2019 at 10:59 am
Check out iRonin.com if you are interested to learn more about and keep up with cyber security. The about page says the following: “Let us be clear right at the beginning. […]
Yahoo will delete all Yahoo Groups content on December 14th via The Verge
by IG GURU on October 31, 2019 at 10:53 am
If you have content in Yahoo groups, you may want to save it. The article goes into details on how this news is not widely published and how functionality could be impacted before […]